GRABAROO’S can be returned for a prompt refund or exchange within 14 days. Refunds for gloves returned within 14 days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. There are no refunds if care instructions are not followed. There are no refunds on bulk orders. Please mail your package in a prepaid, insured, traceable method to the address below.